Terms and Conditions Policy

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Fa Global Associates (FGA)

Last Updated: 01/01/2026


1. Introduction

Welcome to Fa Global Associates (“FGA”, “we”, “our”, or “us”). By accessing or using our website, services, or digital platforms, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you must discontinue use of our website and services immediately.

These Terms govern your relationship with Fa Global Associates in relation to digital marketing, AI automation, mobile and web application development, consultancy, and related services.


2. Scope of Services

Fa Global Associates provides the following professional services:

  • AI Automation Solutions

  • Digital Marketing Services

  • AI Chatbots and Customer Support Systems

  • AI Video Marketing

  • Website Development

  • Mobile Application Development

  • Web Application Development

  • CRM Integration and Automation

  • Business Growth and Technology Consulting

All services are delivered based on agreed project scopes, proposals, or service contracts signed between FGA and the client.


3. Client Responsibilities

By engaging FGA, the client agrees to:

  • Provide accurate and complete business information

  • Provide necessary access to digital platforms, accounts, and tools

  • Approve content, creatives, and strategies where required

  • Respond to requests for feedback in a timely manner

  • Comply with applicable laws and regulations in their jurisdiction

Delays caused by lack of client response may impact timelines and outcomes.


4. Payments and Fees

  • All service fees must be agreed in writing before project commencement

  • Payments may be structured as upfront, milestone-based, or monthly retainers

  • Late payments may result in suspension of services

  • FGA reserves the right to pause or terminate services for non-payment

Refunds, if applicable, will be handled according to the specific agreement signed with the client.


5. Intellectual Property

  • Any materials created by FGA (including designs, code, automation systems, videos, and marketing content) remain the intellectual property of FGA unless explicitly transferred in writing

  • Clients retain ownership of their original brand materials, trademarks, and business data

Use of FGA’s proprietary frameworks or tools outside the agreed project is strictly prohibited.


6. Confidentiality

FGA agrees to maintain confidentiality of client business information, strategies, and proprietary data.

Similarly, the client agrees not to disclose internal methodologies, tools, or systems used by FGA.


7. Limitations of Liability

Fa Global Associates shall not be held liable for:

  • Loss of business, revenue, or profits

  • Platform algorithm changes (e.g., Meta, Google, TikTok)

  • Third-party software failures

  • Delays caused by external service providers

We strive to deliver best-in-class solutions, but results depend on multiple external variables beyond our direct control.


8. Termination of Services

Either party may terminate services with written notice under the agreed contract terms.

Upon termination:

  • Outstanding payments remain due

  • Access to certain platforms or tools may be revoked

  • Project files may or may not be transferred based on contract terms


9. Governing Law

These Terms and Conditions are governed by the applicable laws of the United Arab Emirates (or the jurisdiction where FGA operates its primary business).


10. Contact Information

For any questions regarding these Terms, please contact:

Fa Global Associates
Email: sales@faglobalassociates.com
Website: www.faglobalassociates.com

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